Why Concierge?

As a healthcare provider in Newport Beach for twenty-five years, Dr. Kroll has witnessed the evolving challenges faced by both patients and physicians. Patients have difficulty accessing their doctors or obtaining appointments. Visits are often short and hurried, and do not allow for all needs to be addressed. Conversely, insurance reimbursements continue to remain stagnant or decline, forcing most private practices to close or become part of a hospital or private-equity-owned system.

In 2019, Dr. Kroll established Concierge MD, her platform to navigate this dynamic healthcare environment. One of her greatest joys is getting to know her patients personally, and spending the quality time necessary to evaluate, educate, and partner with her patients to create an optimal treatment plan.

Whether being seen for a single consultation, or signing up for a 3-, 6- or 12-month package, you will have access through a dedicated concierge line, with emergency availability 24 hours a day, 7 days a week.

Additional Benefits Include:

Limited wait times

Prolonged, Unhurried visits

Reserved Parking

Same day or next day appointments for urgent needs

Reduced likelihood of Emergency Room or Urgent Care visits

Email access

Access to lab services, ultrasound, and nurse practitioner along with dedicated, experienced staff

Assistance in setting up medical referrals

Oversight and coordination of care for hospitalizations and surgical admissions

A more engaged experience

Limited Patient Enrollment

Dr Kroll is amazing. Nice doctor caring. Her staff is terrific, from the NPs and the Medical Assistants. They always have a smile and treat me good. They aren't too busy to take a second to chat. I highly recommend this doctor to anyone.
Noelle Acampora
The office is beautiful, calm, and relaxing. I am always greeted with a big smile which calms any nerves I have in going to a doctor’s office. The amazing nurses and doctors are so accommodating and kind. I am so grateful to Dr. Kroll and all of the nurses for their help and words of wisdom each time I come in. Never a bad experience, even when I am scared or uneasy about something they have made me feel comfortable and taken care of, and always have a solution! Thank you Dr. Kroll!!
Ellie Yacoel
Dr. Kroll is an amazing doctor. I can't say enough about her and her staff. They are all so kind and personable. They truly make you feel comfortable and well taken care of. Dr. Kroll has guided me through my two pregnancies. One of which she nursed me back to health. I can't thank her enough for everything she has done for me and my children throughout these years.
Alexa
Dr.Kroll is a very passionate, caring and detail oriented physician. Rarely found in these days.
Angela Chang
Dr Gigi Kroll is phenomenal! I have been seeing her for over 20 years and I wouldn’t want to see anyone else. I recently needed emergency surgery. She rapidly determined the cause of my pain and crafted a very much needed treatment plan. She is reassuring, kind, and really cares about her patients. Dr Kroll is always there for you when you need her. She is everything you could want in a physician- expertly skilled, caring, helpful, professional, and dedicated. She is a true gem! I consider myself very fortunate to be her patient!
Dr Felicia Bleecker
Dr. Kroll is absolutely amazing in every way. She’s an incredible surgeon and physician, empathetic mother, and very personable. Being a physician, I’m highly critical and picky about who I choose as my doctors, and Dr. Kroll has exceeded my expectations every time.
Mary Bissell
Dr. Kroll and her practice are incredible! Dr. Kroll, Claudia And the entire office were so amazing, they made my pregnancy experience so personal and so special. The front desk always picked up the phone and were very helpful. They all made my high-risk pregnancy as stress-free as possible and I can’t recommend them enough! She’s truly a wonderful doctor Who really cares about her patients and makes them feel seen, heard and comfortable.
Alexandra Fleming
All I can say is WOW! I am thoroughly impressed by Dr Kroll and her attentive staff. Their kindness, professionalism and responsiveness to my needs has blown me away. I love being a part of her concierge practice as a new patient and she provides me immediate access and attention in a real time fashion. My phase of life only necessitates high-quality gynecological care and therefore her new Gynecology only model mets my needs. Her focus on menopause AND living well in the second half of life is a breath of fresh air. To have the full attention of a thoroughly experienced 20+ year OBGYN is a privilege most women never are allowed.
Toya Ellis
I love coming into the office, it makes me feel so welcomed! Aileen is the absolute best and I can’t wait to go into the office!!
Zoe Bednar

APPOINTMENT BOOKING

Fill in the Form or call us directly at (949) 706-0181

INSURANCE INFORMATION

We are contracted with most PPO insurance companies. Dr. Kroll charges a separate concierge membership fee but will bill your insurance for all medical care delivered. We are not contracted with Medicare, Medical, or HMO plans.

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